Privacy Notice


Who we are

QAV Limited, registered company number 4168612, has its' registered office at 110 Lancaster Way Business Park, Ely, Cambridgeshire, CB6 3NX.

We can be contacted in writing at the above address or by emailing gdpr@qav-ltd.com.

At QAV, we are committed to maintaining the trust and confidence of our visitors to our web site. In particular, we want you to know that QAV is not in the business of selling, renting or trading email lists or personal data with other companies or businesses for marketing purposes.

In this Privacy Notice, we've provided lots of information on when and why we may collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Personal data we collect about you

Personal data that you provide to us There are many ways in which you may share your personal data with us, for example, you may make an enquiry via our website, or contact us in connection with services that you would like to buy, or may have already bought, from us. Personal data that you provide to us may include your name, address, e-mail address, phone number, financial and credit card information, job role and your employer and any other information you choose to provide to us in order to use our products and services.

Personal data that we receive from third parties If we work with other businesses or use sub-contracted third parties, we may collect personal data about you which they will share with us. For example, we may have your name and email address passed to us by a mutual contact who refers you to us so that we can provide you with our services.

Personal data about your use of our website This is technical information and includes details such as your IP address, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system. What we use your personal data for as part of the process for allowing site visitors to send us information needed to assess the suitably for future employment at QAV Ltd, we collect personal data.

We use this information for a couple of reasons:

• To contact you if we need to obtain or provide additional information.
• To internally assess your suitably for consideration for future employment (only applicable if you contact us specifically about jobs and vacancies).

This information is only stored on our secure servers.

We do not rent or trade this information with any other organisations or businesses.

Cookies Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website.

What is a cookie? Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie.

How long are cookies stored for?
Persistent cookies - these cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies used on this website
A list of all the cookies used on the Website by category is set out below.

Strictly necessary cookies These cookies enable services you have specifically asked for. These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website.

Third party cookies We do not use third party cookies on this website.

Personal data you are legally obliged to provide

You are not under a legal obligation to provide us with any of your personal data. In this case we may be unable to offer you our services if you do elect your right not to supply us with your personal data.

Your rights to know what personal data we hold and to control how and when we use it

You have a legal right to know what personal data we hold about you - this is called the right of subject access. You can exercise this right by sending us a written request at any time. Please mark your letter "Subject Access Request" and send it to us by post or email using the details at the top of this policy notice.

Within the Subject Access Request scope, you also have the following rights over your data:

• To prevent your personal data being used for marketing purposes.
• To have inaccurate personal data corrected, blocked or erased.
• To object to decisions being made about you by automated means or to your personal data being used for profiling purposes.
• To object to our using your personal data in ways that are likely to cause you damage or distress.
• To restrict our use of your personal data.
• To require that we delete your personal data.
• To require that we provide you, or anyone you nominate, with a copy of any personal data you have given us in a structured, electronic form.

You can find further details of your personal data rights on the Information Commissioner's Office website at www.ico.org.uk.

When we will share your personal data with others

We share your data with the following people in the day to day running our business:

• Any business partners, suppliers and sub-contractors we work with to provide you with goods or services that you have requested from us. This includes Freelance, Transport, Hotel and Venue suppliers.

How we keep your personal data safe

We take special care to ensure that your personal data is kept secure and safe. The security measures we take include:

• Only storing your personal data on our secure servers.
• Ensuring our staff receive regular data security training.
• Maintaining up to date firewalls and anti-virus software to minimise the risk of unauthorised access to our network.
• Keeping our paper records to a minimum and ensuring that those we do have are stored in locked filing cabinets in our office premises.
• Enforcing a strict set of policies on the use of mobile devices and out of office working.

If we have given you (or you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. Please do not to share your passwords with anyone.

Once we have received your personal data, we use strict processes, procedures and security features to try to prevent unauthorised access.

How we use your personal data for marketing

We do not, under any circumstances user your personal data for marketing purposes.